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Accessibility

 

Riders With Limited Mobility

If you use a wheelchair or scooter, or have limited mobility, these accessibility features can help you get around on our buses:

Accessibility features

All buses are fully accessible to people use using mobility devices.
Buses are equipped with a power lift. The drivers help secure the mobility device once inside the bus.
All buses have priority seating areas inside by the door for seniors and riders with limited mobility, plus space for mobility devices.

 

Types of mobility devices allowed

Wheelchairs and scooters

The power lifts on buses can hold mobility devices up to 30 inches wide and 48 inches long, weighing up to 600 pounds when occupied.

 

Boarding the Bus With a Mobility Device

Each bus has a lift

Our high-floor buses are equipped with power lifts for anyone who can't use the stairs to board.

 

How to board the bus

Wait in view of the operator: Wait where the operator can see you. That way when your bus arrives, the operator will know to deploy the ramp or lift, which helps save time.
If you need the ramp or lift, just ask: If you need to use the ramp or lift and the operator has not already deployed it, just ask. He or she can assist you if you need help guiding your mobility device onto the ramp or lift.
Priority seating and securement areas: On board, look for the priority seating area near the front of the bus. Two securement areas are provided for mobility devices. The operator will help secure your mobility device.
Getting off the bus: When the bus stops, the operator will remove the securement straps from your mobility device, and deploy the ramp or lift for you.

 

Tips for using the lifts on our buses

Set the brakes on your mobility device and turn off the power.
If you are standing on the lift, be sure to hold onto the hand rail.
Lifts can hold mobility devices up to 30 inches wide and 48 inches long, weighing up to 600 pounds when occupied.
A personal attendant may ride the lift with you.
Backing your mobility device onto the lift may make it easier to maneuver into the securement area inside.

 

Securement

On board, the bus operator will help secure your mobility device to ensure a safe and comfortable ride. The illustration below shows how different types of mobility devices are secured: